Whether you're renting your first storage unit or simply have questions about self storage, we're here to help. Below you'll find answers to the most common questions customers ask before renting a storage unit.
We proudly serve customers throughout Cayce, West Columbia, Columbia, Lexington, and the surrounding Midlands with clean, secure, and affordable self-storage solutions.
Our goal is to make renting a storage unit simple, convenient, and stress-free. Select a topic below to jump directly to the information you need.
Visit our Rent Storage page to browse available units, or contact us if you'd like help choosing the right storage unit.
Renting a storage unit at Cayce Storage is quick and easy. Simply visit our Rent Storage page to browse available units, choose the storage unit size that fits your needs, and complete your rental online. If you need assistance, we're happy to help.
Yes. Our online rental system allows you to reserve and rent a storage unit 24 hours a day, making move-in fast and convenient.
Yes. We offer flexible month-to-month rentals so you can keep your storage unit for as long—or as short—a time as you need.
Most customers can move into their storage unit shortly after completing the rental process online.
No. Our month-to-month rentals provide flexibility without requiring a long-term commitment.
Paying your storage bill is easy. Existing customers can securely make payments online through our customer portal or by following the payment instructions provided when you rented your storage unit.
Yes. Cayce Storage offers secure online bill pay, allowing you to manage your account and make payments anytime, day or night.
We accept major payment methods through our secure online payment system. If you have questions about payment options, please contact our office.
Automatic payment options may be available through our customer portal. Contact us if you'd like assistance setting up recurring payments.
If you anticipate a late payment, we encourage you to contact us as soon as possible. Our team will explain your options and help you keep your account in good standing.
If you have questions about billing, account access, or payment options, contact Cayce Storage. Our team is happy to help you manage your account and answer any questions you may have.
Yes. Cayce Storage provides 24/7 gate access, allowing you to access your belongings whenever it's most convenient for your schedule.
Yes. We take pride in maintaining a clean, well-lit, and secure self-storage facility. We encourage every customer to use a high-quality disc lock and consider Tenant Protection for added peace of mind.
We recommend using a disc lock designed specifically for self-storage units. Disc locks provide greater resistance to tampering than standard padlocks.
Yes. Our facility uses security cameras to help monitor the property and provide an additional layer of security for our customers.
Only individuals you authorize should access your storage unit. If you need to allow another person access, please contact our office for assistance.
If you notice damage, a missing lock, or any security concern, contact Cayce Storage immediately so we can investigate and assist you as quickly as possible.
If you have questions about gate access, facility security, or Tenant Protection, contact Cayce Storage. We're happy to help you choose the right storage solution.
Choosing the right storage unit doesn't have to be difficult. Whether you're storing a few seasonal items, the contents of an apartment, or an entire home, Cayce Storage offers a variety of storage unit sizes to fit your needs.
Use the guide below to compare our available storage units and see what typically fits inside each one. If you're still unsure, our team is happy to help you choose the perfect unit.
Best for: Seasonal storage, boxes, business files, and small furniture.
Perfect for creating extra closet space or storing seasonal belongings.
Best for: Studio apartments, students, and apartment storage.
A popular choice for college students and first-time renters.
Best for: One-bedroom apartments and small home moves.
Great for moving between apartments or storing furniture during renovations.
Best for: Downsizing, dorm rooms, and small apartment moves.
One of our most versatile storage units for personal belongings.
Best for: One- to two-bedroom apartments, families, and business inventory.
Excellent for home remodeling projects or storing the contents of a small home.
Best for: Two-bedroom apartments and home renovations.
One of our most popular sizes for families during a move.
Best for: Two- to three-bedroom homes.
Perfect when you need just a little more room than a standard 10x10.
Best for: Three-bedroom homes, business equipment, and large moves.
An excellent option for larger households or business storage needs.
Best for: Whole-home moves, garage contents, and commercial storage.
Ideal for major moves, home transitions, and long-term storage.
Best for: Boats, trailers, campers, and extra vehicles.
Our outdoor parking spaces provide a convenient solution when you need additional vehicle storage.
Yes. If your storage needs change, we'll gladly help you transfer to another available unit whenever possible.
Following these simple packing tips helps protect your belongings while making your storage unit easier to organize and access.
Not every move is the same. Our team is happy to help you choose the right storage unit based on what you're storing. Contact Cayce Storage or browse our available units online—we'll help you find the perfect fit without paying for more space than you need.
